MPE CSKH

MPE Customer Care is a comprehensive customer care & management software.

Customer care:

- Easy to quickly check information, history of exchanges related to related customers (birthday announcements, customer care appointments ...)

- Speed ​​up handling of customer-related issues in the sales process

- Support customer gratitude plan according to specific customer groups

- Coordinate to take care of all customers according to pre-built scenarios, saving time and human resources

- Avoid overlapping, unprofessional customer care

Sales tracking and management:

- Follow the quotation list to understand the expected sales over time

- Support to quickly create orders on the app, browse and pay, speed up order processing

- Easily track and control order status (pending, approved, unpaid, returned)

- Process of exchanging orders between Sales staff and accountants

- Avoid loss, control cash flow closely

Workflow management:

- Sort work by status and importance

- Manage projects by job, fully list the work to be done, avoid missing work

Route management:

- Manage the schedule of the customer's route schedule