Package Name:post.icare.app
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About i-Care
Stay connected with your postal operations on the go
Introducing the mobile companion to the Universal Postal Union's i-Care web application. This app provides call center agents around the world with an easy-to-use, on-the-go solution to stay informed and manage their postal operations efficiently.
With the app, you can access real-time statistics and view workflows, notifications and broadcasts, so you take swift action for high-quality customer service. Additionally, you can scan barcodes or QR codes on packages to instantly retrieve detailed tracking information - a faster alternative to manual S10 number input on the web app.
What's new in the latest 1.1.6
Last updated on 2025-10-24
This release introduces new features to help call centre agents respond faster and act more efficiently:
- Create urgent requests and responses directly from the app – no need to wait until you’re back at your desk.
- Close completed tasks as early as possible to improve the experience of partner call centres and customer satisfaction.
- Create urgent requests and responses directly from the app – no need to wait until you’re back at your desk.
- Close completed tasks as early as possible to improve the experience of partner call centres and customer satisfaction.
Videos and Screenshots
i-Care APK Information
Latest Version
1.1.6
Category
BusinessAndroid OS
Android 7.0+
File Size
58.3 MB
Developer
Universal Postal UnionContent Rating
Everyone
Security Report
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Security Check Completed
No Virus
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Old Versions of i-Care
58.3 MBOct 24, 2025
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