AlphaBot: AI & Human Expertise

This is an early beta version of the Reviews mobile app, designed only for companies who are LiveChat customers.

Empower AI with Your Expertise

"Trainer" puts you at the center of AI learning. It allows customer support agents and other knowledgeable users to share their expertise and directly contribute to the training of our AI system.

Teach AI, Improve Customer Support

When a question is asked by a user and our AI does not have an existing response, the app sends a push notification to our agents. By inputting their expert responses, agents are actively teaching the AI to handle similar queries in the future. This iterative process of learning means the AI gets smarter over time, improving our ability to provide quick, accurate, and efficient customer service.

Join the AI-Powered Support Revolution

Join us on this exciting journey as we redefine the possibilities of AI-powered customer support. Download Trainer today and start shaping the future of customer service.