Fronius Solar.SOS

Fronius Solar.SOS is a self-service solution for all technical queries. This is a business application that installers can use to initiate the service process online directly at the system location - quite simply with the serial number of the inverter or a state code.

In the space of a few clicks, Solar.SOS supports installers with troubleshooting and ordering replacement parts. The big advantage is that with this app installers can resolve technical problems themselves at any time.

Attention - this app is purely a solution for installers (B2B).

Features:

- Manage multiple accounts, all from a single account

- All orders at a glance (case overview)

- Rapid ordering of replacement parts

- Check the status of orders with ease

- Messaging function with technical support (case messages)

- Push notifications, e.g. information on current order status

- Access to all relevant Installation Instructions and Operating Instructions (YouTube, etc.)