Genesys Cloud Associate

Tutte le versioni di Genesys Cloud Associate

• 
  2026.2912.0(2912)Questa è l'ultima versioneLatest

  APK

  Oct 20, 202665.9 MBAndroid 8.0+Novità
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  Novità nella versione 2026.2912.0

  Aggiornato il Oct 20, 2026

  • Fixed an issue where rejecting an incoming call on the mobile app did not stop it from ringing on the desktop client

• 
  2026.2908.0(2908)

  APK

  Oct 14, 202665.9 MBAndroid 8.0+Novità
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  Novità nella versione 2026.2908.0

  Aggiornato il Oct 14, 2026

  • Added support for SMS digital interactions
  • Added support for managed app configuration via your EMM/MDM provider
  • Fixed an issue where the in-call keypad was unresponsive on Android 16

• 
  2026.2906.0(2906)

  APK

  Oct 3, 202665.5 MBAndroid 8.0+Novità
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  Novità nella versione 2026.2906.0

  Aggiornato il Oct 3, 2026

  • Fixed an issue where you could be stuck on a retry screen after your session expired

• 
  2026.2899.0(2899)

  APK

  Sep 30, 202665.5 MBAndroid 8.0+Novità
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  Novità nella versione 2026.2899.0

  Aggiornato il Sep 30, 2026

  • Fixed an issue that could prevent logging in on Android 16
  • Fixed an issue where a missed call notification would not be shown after an unanswered call

• 
  2026.2886.0(2886)

  APK

  Sep 18, 202665.5 MBAndroid 8.0+Novità
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  Novità nella versione 2026.2886.0

  Aggiornato il Sep 18, 2026

  • Fixed an issue where a phone number sent from another app was not always dialed

• 
  2026.2881.0(2881)

  APK

  Aug 20, 202665.5 MBAndroid 8.0+Novità
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  Novità nella versione 2026.2881.0

  Aggiornato il Aug 20, 2026

  • Fixed an issue where keypad tones were not being received if they were more than one digit
  • Localization improvements

• 
  2026.2879.0(2879)

  APK

  Aug 19, 202665.5 MBAndroid 8.0+Novità
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  Novità nella versione 2026.2879.0

  Aggiornato il Aug 19, 2026

  • Fixed an issue where the ongoing call notification would persist after the call had disconnected
  • Fixed an issue where a white screen would appear when answering a call
  • Localization improvements

• 
  2026.2877.0(2877)

  APK

  Aug 18, 202665.5 MBAndroid 8.0+Novità
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  Novità nella versione 2026.2877.0

  Aggiornato il Aug 18, 2026

  • Added the ability to transfer active calls to a queue using blind or consult transfer
  • Added the ability to place outbound calls on behalf of a queue from contacts or call history
  • Added display of the queue or group that ultimately handled the call in call history
  • Added context to group calls indicating which member answered the call
  • Added display of external contact names on incoming calls and in call history when the caller's number matches a known contact

• 
  2026.2875.0(2875)

  APK

  Aug 7, 202665.5 MBAndroid 8.0+Novità
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  Novità nella versione 2026.2875.0

  Aggiornato il Aug 7, 2026

  • Fixed an issue where the device would have to be unlocked before answering a call
  • Fixed an issue where a DTMF tone could interfere with an IVR
  • Fixed an issue where the troubleshooting menu item could be missing
  • Fixed an issue where the keypad was not working correctly in right-to-left languages
  • Fixed an issue where the consult transfer overlay would not appear
  • Localization improvements

• 
  2026.2868.0(2868)

  APK

  Jul 26, 202665.5 MBAndroid 8.0+Novità
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  Novità nella versione 2026.2868.0

  Aggiornato il Jul 26, 2026

  • Fixed an issue where the * and # keys were removed from the beginning of a number entered on the keypad
  • Fixed an issue where backgrounding the app could restart the login process
  • Localization improvements