Genesys Cloud Associate

جميع الإصدارات لـ Genesys Cloud Associate

• 
  2026.2912.0(2912)هذا هو الإصدار الأحدثLatest

  APK

  20/10/202665.9 MBAndroid 8.0+الجديد
  تحميل
  ما الجديد في الإصدار 2026.2912.0

  تحديث في 20/10/2026

  • Fixed an issue where rejecting an incoming call on the mobile app did not stop it from ringing on the desktop client

• 
  2026.2908.0(2908)

  APK

  14/10/202665.9 MBAndroid 8.0+الجديد
  تحميل
  ما الجديد في الإصدار 2026.2908.0

  تحديث في 14/10/2026

  • Added support for SMS digital interactions
  • Added support for managed app configuration via your EMM/MDM provider
  • Fixed an issue where the in-call keypad was unresponsive on Android 16

• 
  2026.2906.0(2906)

  APK

  03/10/202665.5 MBAndroid 8.0+الجديد
  تحميل
  ما الجديد في الإصدار 2026.2906.0

  تحديث في 03/10/2026

  • Fixed an issue where you could be stuck on a retry screen after your session expired

• 
  2026.2899.0(2899)

  APK

  30/09/202665.5 MBAndroid 8.0+الجديد
  تحميل
  ما الجديد في الإصدار 2026.2899.0

  تحديث في 30/09/2026

  • Fixed an issue that could prevent logging in on Android 16
  • Fixed an issue where a missed call notification would not be shown after an unanswered call

• 
  2026.2886.0(2886)

  APK

  18/09/202665.5 MBAndroid 8.0+الجديد
  تحميل
  ما الجديد في الإصدار 2026.2886.0

  تحديث في 18/09/2026

  • Fixed an issue where a phone number sent from another app was not always dialed

• 
  2026.2881.0(2881)

  APK

  20/08/202665.5 MBAndroid 8.0+الجديد
  تحميل
  ما الجديد في الإصدار 2026.2881.0

  تحديث في 20/08/2026

  • Fixed an issue where keypad tones were not being received if they were more than one digit
  • Localization improvements

• 
  2026.2879.0(2879)

  APK

  19/08/202665.5 MBAndroid 8.0+الجديد
  تحميل
  ما الجديد في الإصدار 2026.2879.0

  تحديث في 19/08/2026

  • Fixed an issue where the ongoing call notification would persist after the call had disconnected
  • Fixed an issue where a white screen would appear when answering a call
  • Localization improvements

• 
  2026.2877.0(2877)

  APK

  18/08/202665.5 MBAndroid 8.0+الجديد
  تحميل
  ما الجديد في الإصدار 2026.2877.0

  تحديث في 18/08/2026

  • Added the ability to transfer active calls to a queue using blind or consult transfer
  • Added the ability to place outbound calls on behalf of a queue from contacts or call history
  • Added display of the queue or group that ultimately handled the call in call history
  • Added context to group calls indicating which member answered the call
  • Added display of external contact names on incoming calls and in call history when the caller's number matches a known contact

• 
  2026.2875.0(2875)

  APK

  07/08/202665.5 MBAndroid 8.0+الجديد
  تحميل
  ما الجديد في الإصدار 2026.2875.0

  تحديث في 07/08/2026

  • Fixed an issue where the device would have to be unlocked before answering a call
  • Fixed an issue where a DTMF tone could interfere with an IVR
  • Fixed an issue where the troubleshooting menu item could be missing
  • Fixed an issue where the keypad was not working correctly in right-to-left languages
  • Fixed an issue where the consult transfer overlay would not appear
  • Localization improvements

• 
  2026.2868.0(2868)

  APK

  26/07/202665.5 MBAndroid 8.0+الجديد
  تحميل
  ما الجديد في الإصدار 2026.2868.0

  تحديث في 26/07/2026

  • Fixed an issue where the * and # keys were removed from the beginning of a number entered on the keypad
  • Fixed an issue where backgrounding the app could restart the login process
  • Localization improvements