Genesys Cloud Associate

Oct 20, 2026

Older Versions of Genesys Cloud Associate

If you are experiencing issues with the latest version of Genesys Cloud Associate due to bugs or incompatibility with your device, downloading an older version can be a practical solution before the app developer fixes the problem. APKPure offers all of the older versions of Genesys Cloud Associate that are compatible with various devices and Android systems. Download rollbacks of Genesys Cloud Associate for Android. All downloads from APKPure are free from viruses and provide a fast, secure way to get the app version history you need.

All Versions of Genesys Cloud Associate

2026.2912.0(2912)Latest
APK
Oct 20, 202665.9 MBAndroid 8.0+
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What's new in the version 2026.2912.0
Updated on Oct 20, 2026
• Fixed an issue where rejecting an incoming call on the mobile app did not stop it from ringing on the desktop client
2026.2908.0(2908)
APK
Oct 14, 202665.9 MBAndroid 8.0+
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What's new in the version 2026.2908.0
Updated on Oct 14, 2026
• Added support for SMS digital interactions
• Added support for managed app configuration via your EMM/MDM provider
• Fixed an issue where the in-call keypad was unresponsive on Android 16
2026.2906.0(2906)
APK
Oct 3, 202665.5 MBAndroid 8.0+
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What's new in the version 2026.2906.0
Updated on Oct 3, 2026
• Fixed an issue where you could be stuck on a retry screen after your session expired
2026.2899.0(2899)
APK
Sep 30, 202665.5 MBAndroid 8.0+
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What's new in the version 2026.2899.0
Updated on Sep 30, 2026
• Fixed an issue that could prevent logging in on Android 16
• Fixed an issue where a missed call notification would not be shown after an unanswered call
2026.2886.0(2886)
APK
Sep 18, 202665.5 MBAndroid 8.0+
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What's new in the version 2026.2886.0
Updated on Sep 18, 2026
• Fixed an issue where a phone number sent from another app was not always dialed
2026.2881.0(2881)
APK
Aug 20, 202665.5 MBAndroid 8.0+
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What's new in the version 2026.2881.0
Updated on Aug 20, 2026
• Fixed an issue where keypad tones were not being received if they were more than one digit
• Localization improvements
2026.2879.0(2879)
APK
Aug 19, 202665.5 MBAndroid 8.0+
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What's new in the version 2026.2879.0
Updated on Aug 19, 2026
• Fixed an issue where the ongoing call notification would persist after the call had disconnected
• Fixed an issue where a white screen would appear when answering a call
• Localization improvements
2026.2877.0(2877)
APK
Aug 18, 202665.5 MBAndroid 8.0+
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What's new in the version 2026.2877.0
Updated on Aug 18, 2026
• Added the ability to transfer active calls to a queue using blind or consult transfer
• Added the ability to place outbound calls on behalf of a queue from contacts or call history
• Added display of the queue or group that ultimately handled the call in call history
• Added context to group calls indicating which member answered the call
• Added display of external contact names on incoming calls and in call history when the caller's number matches a known contact
2026.2875.0(2875)
APK
Aug 7, 202665.5 MBAndroid 8.0+
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What's new in the version 2026.2875.0
Updated on Aug 7, 2026
• Fixed an issue where the device would have to be unlocked before answering a call
• Fixed an issue where a DTMF tone could interfere with an IVR
• Fixed an issue where the troubleshooting menu item could be missing
• Fixed an issue where the keypad was not working correctly in right-to-left languages
• Fixed an issue where the consult transfer overlay would not appear
• Localization improvements
2026.2868.0(2868)
APK
Jul 26, 202665.5 MBAndroid 8.0+
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What's new in the version 2026.2868.0
Updated on Jul 26, 2026
• Fixed an issue where the * and # keys were removed from the beginning of a number entered on the keypad
• Fixed an issue where backgrounding the app could restart the login process
• Localization improvements

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