SAT Ceesa

SAT Ceesa brings your company's technical service reports to your mobile device. The technician can access their reports, record interventions with the customer's signature, note the materials used, take photos of the work, and generate the report in PDF format—all connected to CEESA's ERP system.

YOUR REPORTS, ALWAYS AT HAND

• Reports sorted into Today, Upcoming, and Pending

• Search by customer or report number

• "My Reports" or "All" for supervisors

THE ENTIRE REPORT ON ONE SCREEN

• Customer, address, and map with "Get Directions"

• Call or message the customer with one tap

• Items to be repaired with warranty status

• Technician change for supervisors

• Finalize the report with a summary of hours, materials, and photos

INTERVENTIONS AND SIGNATURE

• Start and end times, with estimated duration

• Description of work performed

• Customer signature on the screen, with confirmation text and data protection information (GDPR)

MATERIALS USED

• Scan barcodes with the camera

• Search for products in the ERP, with warehouse and serial number

• Quantities, prices, and total report amount

PHOTOS OF THE WORK

• Take photos with the camera or choose them from the gallery and are saved in the report

THE REPORT IN PDF FORMAT

• Complete or customized report, just the signature, or just the photos

• PDF of an intervention, a photo, or an article

• Open it, share it, or email it to the client, using their email address already filled in

• With your company information in the header

CLIENTS, PRODUCTS, SUPPLIERS, AND TECHNICIANS

• Profiles with phone number, email, map, and comments

• Products with retail price and stock levels

REQUIREMENTS

SAT Ceesa works with the CEESA ERP system and requires the username and password provided by your company. You can try the app in demo mode, without an account.

Questions? Write to us at correo@ceesa.com.