Integrated Emergency Response

iER is an AWARD-WINNING, FREE-to-use emergency response app available on major smartphone platforms. It connects users to a private national network of emergency and security responders who can assist 24/7 — directly to your location within South Africa.

24/7 EMERGENCY ASSISTANCE

In the event of a medical, security, roadside, or personal emergency, iER helps connect you to the nearest available private emergency response service provider.

Emergency response services are available within the borders of South Africa only.

International travellers are encouraged to download the app before arriving in South Africa for seamless access to emergency support.

INFRASTRUCTURE REPORTING TOOL

The iER App includes a dedicated Infrastructure Reporting feature, allowing users to quickly report municipal service delivery and public safety issues in their communities.

Reports are submitted on behalf of users to the relevant municipal department as a public convenience feature.

iER is a privately owned company and is not affiliated with, endorsed by, or authorised by any government or municipal entity.

For official government service delivery channels, users are advised to visit www.gov.za (South African Government – Official Information and Services).

iER does not guarantee outcomes or response times from government bodies.

SMART LOCATION & MEDIA SHARING

Share your:

* Real-time GPS location

* Photos

* Voice notes

This helps responders and municipal departments better understand and act on reported incidents.

WHY CHOOSE IER?

* Free to use - No subscriptions. No in-app purchases. No advertisements.

* Emergency and Community Support - From life-threatening emergencies to infrastructure issues, iER helps connect the right assistance to the right place.

* Fast, simple and effective - Designed for quick access when every second matters.

A mobile internet connection and location services are required to send emergency alerts and infrastructure reports.

Visit www.ier.co.za for more information.