Dynatrace

Sunsetting Native Mobile Apps (iOS & Android) for Dynatrace

Overview

As part of our ongoing commitment to delivering a streamlined and consistent user experience, Dynatrace is retiring its native mobile applications for iOS and Android. This change aligns with our strategy to provide a unified and responsive web interface and leverage modern, flexible notification channels.

Key Dates

- Sunset Date: 30. June 2026

- Last App Update: End of 2025

- Support Ends: 30. June 2026

What’s Changing

The Dynatrace native mobile apps will no longer be available for download or supported after the sunset date.

We encourage users to explore the full Dynatrace platform through our web interface, which we continuously strive to enhance.

Push notifications will now be delivered through third-party integrations such as: Slack, Teams, PagerDuty, Email, ntfy, …;

Why This Change?

- Unified Experience: A single responsive web platform ensures consistent functionality across all devices.

- Flexibility: Users can choose their preferred communication tools for alerts and updates.

Recommended Actions

- Set up your preferred notification integrations via Workflows (Dynatrace SaaS) and Classic Problem Integrations (Dynatrace Managed).

- Begin using the web interface.

- Remove the native app from your devices after the sunset date.

Need Help?

For assistance with transitioning or setting up integrations, please refer to our Help Center or contact Support.

The Dynatrace Mobile App only supports push notifications from Dynatrace Managed and Dynatrace Classic tenants with Role-based access.Tenants accessed via IAM policies are not supported and will not appear in the mobile app.