Touchpoint

TouchPoint is perfect for those who want to make it easy to handle customer calls. The service allows you to easily manage your mobile - and suits from the one-man for the mid-size company.

Telia TouchPoint app is for those who have purchased a Telia Touchpoint gear.

If you do not have a Telia Touchpoint gear so you can obtain it on https://www.telia.se/foretag/losningar/produkter/telia-touchpoint

Some of the features of Telia Touchpoint:

References: possible to set so you do not get calls from the switch when you are sick, are in a meeting, casual, etc.

Transferring a call - you can easily connect a call to any of your colleagues.

My Settings - personal settings directly in the app

Operation Info and News - get the latest information about what is happening in the service.

Response Groups - create a group sharing on calls to a particular number. If a person does not answer, the call is forwarded to another person so that you never risk missing an important call.

Phonebook - see both all your internal contacts and those who are in your phonebook.

Plus many more smart features!