Phonak Remote

The Phonak Remote app turns your smartphone into an advanced remote control for your Phonak hearing aids supporting Bluetooth® wireless technology.

Compatible models:

- Phonak Audéo™ M-312

- Phonak Audéo™ M-312T

- Phonak Audéo™ M-R

- Phonak Audéo™ M-RT

- Phonak Audéo™ B-Direct

- Phonak Bolero™ M-M

- Phonak Bolero™ M-PR

Depending on your hearing aid model and how they have been set up by your hearing care professional, you can use the following features in the app.

For all models:

- Volume adjustment of the hearing aids for both sides together or each side individually

- Program list with direct selection of available hearing aid programs (programs configured by your hearing care professional)

- Possibility to customize the name of the hearing aid programs in the app

- Easy adjustment of the environmental balance functionality of the hearing aid during streaming from an audio source (e.g. when using a Phonak TV Connector)

- Separate adjustment of the Tinnitus Noiser intensity when available on the hearing aid

- Check the average wearing time of the connected hearing aids in the app

Additionally, for Phonak Audéo™ M-312, Phonak Audéo™ M-312T, Phonak Bolero™ M-M:

- Selection of available Bluetooth audio sources (e.g. audiobooks or music streaming) connected to the hearing aids

Additionally, for Phonak Audéo™ M-R, Phonak Audéo™ M-RT, Phonak Bolero™ M-PR (rechargeable model):

- Selection of available Bluetooth audio sources (e.g. audiobooks or music streaming) connected to the hearing aids

- Current Battery levels

- Configuration of Auto-On when removed from the charger

Device compatibility:

Phonak Remote can be used on Google Mobile Services (GMS) certified Android™ devices supporting Bluetooth 4.2 and Android OS 6.0 or newer.

If you want to look up if your smartphone is compatible, please visit our compatibility checker: https://marvel-support.phonak.com/en/audeo-m-cell-phone-compatibility/

The Phonak Remote app is compatible with Phonak hearing aids with Bluetooth connectivity. No body-worn streaming device needed.

If you are using a Phonak hearing aid with a body-worn accessory (ComPilot II or ComPilot Air), please use the Phonak “RemoteControl App”, also available in the Google Play Store.