CSMT - Certified Service

Certified Service Mobile Toolbox (CSMT) is a mobile tool for General Motors Dealer Service personnel. Within it you can:

• Pre-authorize specific warrantable repairs (PRA)

• Use photos to improve efficiency of the Part Return Process (PPR)

• Send part information for traceability (RPT)

• Submit detailed Field Product Reports (FPR)

• Lookup and view recalls on vehicles (Recall)

• Access the Service Workbench

All modules have the ability to include embedded images and video of the vehicle in question.