Faveo Helpdesk

Faveo Helpdesk的历史版本

• 
  9.4.0(34)这是最新版本Latest

  XAPK

  2026年11月05日55.0 MBAndroid 7.0+更新日志
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  9.4.0版本更新

  更新于2026年11月05日

  Resolved issues with email tickets, including recipient selection and saving changes.

• 
  9.3.2(33)

  XAPK

  2026年10月04日54.7 MBAndroid 7.0+更新日志
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  9.3.2版本更新

  更新于2026年10月04日

  Enhanced app security with API Key authentication and SMS OTP support.
  Improved ticket management with ticket cloning, tags, batch actions, and better navigation.
  Introduced a redesigned Profile page and App Diagnostics.
  Added support for secure secret messages and QR code asset search.
  Updated the app display name.
  Performance improvements, bug fixes, and overall stability enhancements.

• 
  9.3.0(30)

  XAPK

  2026年06月10日44.2 MBAndroid 7.0+更新日志
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  9.3.0版本更新

  更新于2026年06月10日

  Upgraded app libraries for improved performance and compatibility, optimized the Android app page size to comply with Google Play’s 16KB requirement, and fixed bugs along with overall stability improvements.

• 
  9.2.0(29)

  XAPK

  2025年11月23日39.3 MBAndroid 7.0+更新日志
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  9.2.0版本更新

  更新于2025年11月23日

  This release (v9.2.0) introduces advanced role-based permission management for improved security and control, along with a new in-app update popup and push notification support to keep you instantly informed about new releases.

• 
  9.1.0(28)

  XAPK

  2025年10月10日38.7 MBAndroid 7.0+更新日志
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  9.1.0版本更新

  更新于2025年10月10日

  Release v9.1.0: New Features & Enhancements for Improved Performance and User Experience
  
  - ReCaptcha added to Login, Forgot Password, and Registration for enhanced security
  - Custom language support for Organization module
  - Ticket search using shortcodes
  - Asset management in Service Desk enhanced with creation, filters, attachments, activity logs, and relationship tracking
  - Support for Hindi and Tamil
  - New splash screen and UI improvements

• 
  9.0.0(27)

  XAPK

  2025年02月19日31.5 MBAndroid 7.0+更新日志
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  9.0.0版本更新

  更新于2025年02月19日

  This release focuses on enhancing user experience and improving security:-
  Enhancements:-
  Upgraded React Native and libraries for better performance.
  Added biometric security (Face ID, Touch ID, etc.).
  Enabled merging tickets and changing status for multiple ticket selection.
  Introduced mandatory fields for ticket closure.
  
  Bug Fixes:-
  Fixed "Immediately Overdue" tag appearing on new tickets.
  Resolved ticket status color alignment issues.
  Ensured dropdown values display fully in the Agent App.

• 
  8.0.9(26)

  XAPK

  2024年10月28日29.2 MBAndroid 5.0+更新日志
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  8.0.9版本更新

  更新于2024年10月28日

  Release v8.0.9 introduces several changes and improvements to the app:
  1-Implemented profile image cropping and multiple file selection.
  2-Introduced a new form builder and package integration.
  3-Added telephony ticket support and an inbox filter module.
  4-Added a redaction feature for enhanced data privacy and security, and updated the icons package.
  5-Fixed issues with the password field keypad and DateTime picker.

• 
  8.0.8(25)

  XAPK

  2024年07月03日27.5 MBAndroid 5.0+更新日志
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  8.0.8版本更新

  更新于2024年07月03日

  Release v8.0.8 introduces several changes and improvements to the App. The App's React Native version has been updated with debugging enhancements, stable symlink support, and a new Metro configuration. Support has been added for iOS version 17.4.1 or greater, as well as for Android version 14 or greater. All dependency packages and libraries have been updated. Device info has been implemented for login logs.

• 
  8.0.6(23)

  XAPK

  2023年12月07日27.4 MBAndroid 5.0+更新日志
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  8.0.6版本更新

  更新于2023年12月07日

  Release v8.0.6 introduces various changes and improvements in the App.
  1- Implemented missing features in contact directory (custom response, change user role, deactivate ,create and assign organisation options).
  2- Implemented missing features in organisation directory (custom response and add manager options).
  3- New package for toast and alerts messages.
  4- New package for selection of different media types documents.
  5- Bugs fixed

• 
  8.0.5(22)

  XAPK

  2023年09月28日12.9 MBAndroid 5.0+更新日志
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  8.0.5版本更新

  更新于2023年09月28日

  Release v8.0.5 introduces various changes and improvements in the App.
  1- Enhanced the overall UI of the App and implemented new screens & designs.
  2- Implemented Azure AD Login and Tags/Labels on Tickets.
  3- Implemented In-App Notifications and Firebase Push Notifications.
  4- Bug fixes and improvements.