BaseDesk: Support Inbox

All Versions of BaseDesk: Support Inbox

• 
  1.1.0(7)This is the latest versionLatest

  XAPK

  Oct 14, 202624.5 MBAndroid 7.0+What's New
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  What's new in the version 1.1.0

  Updated on Oct 14, 2026

  • New message alerts: get a notification when a customer writes in any connected app. Tap it to open the ticket.
  • Alerts list: find past alerts behind the bell on Home.
  • Notifications in Settings: turn alerts on or off for each app in one place.
  • Reports: see new, closed and waiting tickets, first reply time and busiest days for any dates you pick.
  • Clearer setup guide for reply notifications to your customers.
  • Bug fixes and improvements.

• 
  1.0.3(5)

  XAPK

  Oct 13, 202624.6 MBAndroid 7.0+What's New
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  What's new in the version 1.0.3

  Updated on Oct 13, 2026

  • Projects: browse your Firestore data, see your registered apps, and track tickets this week and your typical first reply time.
  • Authentication: see how many people use each app and who signed up recently.
  • Daily new users alert: a notification each morning with yesterday's sign ups.
  • Reply notifications: customers get a push on their phone when you reply, if their app saves push tokens.
  • Tap a customer on a ticket to see their profile from your app.